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Vancouver Airport Authority

Director, Learning & Development

Location Vancouver, Canada Job Code 24-117

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The People & Culture team is an integral part of this mission as we enable our purpose, through our people.

Position Overview

Are you a strategic leader passionate about fostering a culture of continuous learning and development? 

We are seeking a Director, Learning & Development to lead and oversee all aspects of learning and development initiatives within YVR. This includes developing and implementing corporate learning strategies aligned with YVR’s goals, designing, and delivering employee development programs, fostering leadership development, and managing the employee onboarding program (YVR Arrivals). The purpose of this role is to create a culture of continuous learning and growth, ensuring that employees have the necessary skills, knowledge, and competencies to contribute effectively to YVR’s success.

Key responsibilities include:

  • Team Leadership and Development - Lead and inspire a team of learning and development professionals. Allocate responsibilities and set clear performance expectations. Support the team in managing complex issues. Foster an inclusive and diverse team environment that values teamwork and professional growth.
  • Strategic Leadership and Direction - Lead the alignment of learning and development initiatives with YVR’s goals. Develop and implement learning frameworks that foster continuous improvement. Conduct needs assessments and gap analysis to identify learning priorities. Evaluate program effectiveness and make data-driven adjustments. Introduce diverse learning delivery approaches to meet business needs and deliver ROI.
  • Talent Development and Performance Enhancement - Design and execute employee development programs to enhance skills across all levels. Lead leadership development initiatives through coaching and mentoring. Collaborate with stakeholders to deliver impactful learning experiences that drive engagement and performance. Monitor employee progress and provide strategic guidance.
  • Program Management and Implementation Excellence - Oversee the design and execution of learning programs aligned with organizational priorities. Manage the employee onboarding program (YVR Arrivals) to ensure a positive experience for new hires. Innovate learning delivery methods and ensure compliance with regulatory standards.
  • Stakeholder Engagement and Collaboration - Build strategic partnerships with internal stakeholders and external vendors. Stay informed about industry trends and best practices. Represent the learning function in forums and conferences. Promote collaboration and knowledge sharing within the team and across the organization.

Key qualifications include:

  • Minimum of 7-10 years of progressive experience in learning and development, with at least 5 years in a leadership role.
  • Bachelor’s degree in adult learning, human resources, business administration, or a related field.
  • Proven track record in strategic leadership and the implementation of corporate learning and development initiatives.
  • Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $135,840 to $195,270 per annum. This is individually tailored to reflect your unique experience, qualifications, and internal equity. Performance-Based Incentive: Eligible for an annual bonus target at 20% of your annual salary.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Please note that availability may vary based on employment type and is subject to certain eligibility requirements and potential changes by YVR.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.

Meet Some Team Members

Headshot of Jocelyn D.

I love working at YVR primarily because of the people. YVR is constantly changing and striving for excellence. Everyone matters and it is so cool to work with this diverse group who really want to make a difference in how we support our customers and our community.

Jocelyn D.Member since 2022
Headshot of Tina T.

I love my job because my colleagues care about me as a person and appreciate the value I provide to my teams and the workplace. It’s also exciting for me because YVR is always changing and evolving, so I get front row seats in watching how we are constantly navigating and innovating. Every day is different at YVR and it is a constant adventure.

Jenny R.Member since 2015
Headshot of Dalbir

I’m proud that the work I do contributes to a better experience for travellers at YVR. I maintain and repair YVR’s state-of-the-art baggage systems at Canada’s second busiest airport – it’s a fast-paced environment with the latest technology and equipment. Baggage Maintenance Operations is a team sport and I’m honoured to say that I’m part of this team.

Dalbir T.Member since 2007
Vancouver Airport Authority

Purpose

YVR is more than just an airport. We are leaders and trailblazers for change and innovation, at the forefront doing the right thing and doing it well. We have been voted the Best Airport in North America for 12 consecutive years – an honour that’s attributed to the ongoing contributions from the best teams and partners. Join us at YVR to see what this means for you.

Airport personnel on a tarmac posing for photo

Benefits

YVR continually invests in our people to offer what you and your loved ones need so you can just thrive at work and in your community.

Person writing at a desk

Learning

We are committed to maintaining a learning culture – one that empowers and helps you grow your career within YVR. Along the way, we’ll celebrate both the small and big wins and work through every new opportunity together to help you get to where you want to be.

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