Systems Engineer, Operational Technologies

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Baggage Operations is an integral part in passenger experience by providing a consistent, efficient and reliable baggage service delivery to YVR partners and passengers.

Position overview 

We have a permanent full-time opportunity for a Systems Engineer, Operational Technologies in the Baggage Operations Department. Reporting to the Manager, Baggage Systems, the successful candidate will be responsible for determining technical requirements, leading technical decisions, leading projects, managing operational activities, guiding internal and external resources in project tasks, conducting root cause analysis investigations and issue resolution with internal and external partners, managing vendor relationships, identifying opportunities for improvement, and presenting to management team. 

Key responsibilities include:

• Develop and write project proposal and identify and estimate project scopes and manage or execute technical tasks for project activities.
• Management and responsible for all maintenance and support activities within SCADA/PLC systems coordinating work of internal and external resources to ensure performance and service availability.
• Draft incident reports, provide technical analysis of incidents and outages and generate dashboards and reports for executive leadership regarding system performance.
• Monitor trends and report on system availability and reliability, provide technical recommendations on potential issues that may impact serviceability of system and identify areas of opportunity for technology evolution from industry advancements and trend analysis.
• Coordinate with contractors for tasks assigned and provide progress report and escalate issues to management or escalate any issues with contractors’ contract service to the vendor representative for resolution.
• Serve as subject matter expert, provide training and mentorship to internal teams or technical guidance, if necessary.

Key qualifications include:

• At least 2 years Post-secondary in Computer Science, Electrical engineering and computer technology, Automation, Mechatronics or a combination of education and relevant experience. 
• Minimum of 4 years of recent relevant experience with SCADA systems, supporting, and delivering system updates. 
• Expert knowledge of technologies underlying SCADA/PLC
• Proven experience with virtual platforms, on prem and cloud-based storage systems, experience in project and vendor management and developing junior resources.
• Previous experience in writing scripts to mine large data sets to identify system issues/improvement.
• Strong Analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong organization, coordination, leadership, coaching, mentoring, negotiating, and time management skills.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

Salary Range : $86,326 to $112,823 per annum, based on a 40-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.