Co-op Student – Passenger Programs

At YVR, we believe in unlocking potential and shaping the future of aviation through meaningful student experiences. As part of our Talent-First Strategy, we’re committed to building a strong early talent pipeline by offering co-op opportunities that go beyond the job description. Here, students aren’t just part of the team—they’re contributors to our long-term vision. Just as students learn from us, we recognize the tremendous value in learning from you, your fresh perspectives, bold thinking, and new ideas are critical to how our organization grows.

If you’re curious, motivated, and ready to help shape the future of travel, we want to hear from you. Whatever your background, area of study or experience —you belong at YVR. If you have questions about accessibility or need assistance applying, please contact us at careers@yvr.ca

Position Overview

Are you passionate about accessibility, inclusion, and creating exceptional guest experiences? The Vancouver Airport Authority has one (1) full-time co-op opportunity in the Passenger Programs Department for a 4-month term starting May 2025.

This role offers a unique opportunity to support YVR’s Beyond Accessibility Plan—a multi-year commitment to building a more inclusive airport for everyone. As a co-op student, you’ll contribute directly to innovative projects that improve service delivery, enhance accessibility, and support guest experience at one of the world’s leading airports.

We welcome applications from students of all backgrounds, especially those with a passion for inclusive design, innovation, and making a difference in the lives of others.

As a co-op student in the Passenger Programs Department, you'll play an important role in helping YVR create a more accessible and inclusive experience for everyone who travels through our airport. You will:

• Support the rollout of YVR’s Beyond Accessibility Plan, a multi-year strategy to make our airport more inclusive. You'll contribute directly to priority projects that bring this plan to life.
• Conduct research and analyze guest feedback to identify opportunities for service enhancements—focusing on innovation, accessibility, and the guest experience.
• Develop business cases, strategic recommendations, and implementation plans to support new accessibility-focused services and programs.
• Create an internal Accessibility and Inclusion resource hub, empowering teams across the organization with tools and knowledge.
• Write and edit professional documents such as briefings, standard operating procedures, and business cases.
• Assist with terminal accessibility events and service quality reviews, including helping to design a brand-new accessible tour program.

We’re looking for a proactive and curious student who’s passionate about creating inclusive spaces and delivering great guest experiences. The ideal candidate will bring:

• Excellent communication skills—you’re comfortable writing, editing, and presenting ideas clearly.
• Strong interpersonal and teamwork abilities, with a collaborative approach and a focus on customer service.
• Experience developing business cases and project plans, with the ability to align recommendations to strategic goals.
• Comfort working with data analysis and synthesizing complex information to support future planning and decision-making.
• A mindset of innovation and continuous improvement—you enjoy exploring new ideas.
• A strong commitment to service excellence and a passion for inclusion.

Additional Information:

• Application deadline: April 13, 2025
• Start and End Date:  May 5, 2025 – August 29, 2025
• Hours of Work: 37.5 hours
• Dress Code: Westcoast Business Casual
• Number of Openings: 1
  

Salary Range : $24.08/hr + Living Wage top up to $27.05/hr

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.