Technical Analyst

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Airport Applications department is an integral part of the organization. 

Position overview

Reporting to the Manager, Technology Services, the Technical Analyst will be responsible for providing technical implementation and support services for current and future applications across several disciplines.

Key responsibilities include: 

• Providing technical support for business applications, operating systems, system infrastructure, client-based technologies, and new system implementations and services.
• Administering and managing key mission-critical applications, ensuring system integrity, security, tuning, recovery procedures, and developing preventative maintenance plans.
• Managing day-to-day technology systems, including incident review, change management, vendor and relationship management, and business unit support.
• Evaluating, testing, deploying, and supporting specialized computer peripherals, desktop PC images, and overall operational efficiency of IT systems.
• Providing technical assistance and advice to end users, internal and external customers, and management, including answering questions, troubleshooting issues, and recommending improvements.
• Documenting interactions with end users, developing and promoting standards and procedures, and liaising with vendors to resolve application and integration issues.
• Assisting in system analysis, design, development, and testing activities

Key qualifications include: 

• BSc in Computer Science or an equivalent combination of training and experience, along with 5+ years of relevant work experience in Windows/Linux OS-based software applications.
• Experience supporting and implementing enterprise solutions in mission-critical environments
• Experience with systems involving web servers, databases, HA, and LB solutions
• Proficiency with SQL tools for querying Microsoft and Oracle databases, as well as MS Office and Visio
• Experience with cloud computing (Azure or AWS) considered an asset
• Experience within the airport industry and with related technologies considered an asset.
• Experience with CCTV and Genetec security center considered an asset.

The selected candidate will be required to participate in a 24/7 on-call rotation with other team members. An on-call allowance premium will be provided during these periods.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be considered for all internal candidates applying for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $87,926 to $114,912 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Please note that availability may vary based on employment type and is subject to certain eligibility requirements and potential changes by YVR.

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.