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Vancouver Airport Authority

Manager, Business Resilience

Location Vancouver, Canada Job Code 24-118

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. This role is an integral part of keeping the airport safe and continuing to operate efficiently through business disruptions and emergencies.

Position overview 

We have an opportunity for a Manager, Business Resilience in the Airport Operations Department.  Reporting to the Director, Service Delivery & Resilience, the successful candidate will lead the emergency planning team responsible for the administration of the Emergency Management Plan, establishing guidelines and procedures to support the airport’s response to all anticipated types of emergencies.

Key responsibilities include:  

  • Ensuring YVR meets all regulations and policies applicable to emergency planning and facility life-safety systems.
  • Building and maintaining effective relationships with key stakeholders and business partners, including businesses operating on Sea Island, and in particular, those that provide life-safety services, by chairing and participating in committees.
  • Managing and leading emergency planning initiatives and projects such as legislated major training/simulation exercises.
  • Ensuring legislated document requirements are met, including reviewing and improving upon YVR Operations Directives and Plans.
  • Supporting corporate-wide activities related to the implementation of the Authority’s Business Continuity Planning framework.
  • Providing support and direction to a dedicated team of employees – this includes monitoring work efforts and performance, hiring, coaching, motivating and supporting developmental activities, conducting formal evaluations, and applying appropriate discipline.

Key qualifications include:

  • Five years’ recent, related progressive experience in a leadership role within an operational environment (emergency planning), supplemented by a bachelor’s degree in public safety, public administration, business continuity or a related field or a three-year degree in life safety disciplines; or an equivalent combination of training and experience.
  • Extensive knowledge of multi-agency, full-scale emergency exercise and simulation planning and delivery; disaster planning and response.
  • Proven sound judgment and decision-making skills to manage operational and emergency situations.
  • Demonstrated ability to assess risks and threats according to defined protocols and procedures.
  • Exceptional organizational skills with the ability to multitask in a fast-paced environment.
  • Strong project management and communication skills, including meeting facilitation and public speaking.

This position is open to Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range : $100,640 to $144,670 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications and internal equity. Performance-Based Incentive: Eligible for an annual bonus target at 15% of your annual salary.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities. Learn more at https://careers.yvr.ca/benefits.

Please note that availability may vary based on employment type and is subject to certain eligibility requirements and potential changes by YVR.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you’re from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out at careers@yvr.ca.

Meet Some Team Members

Headshot of Jocelyn D.

I love working at YVR primarily because of the people. YVR is constantly changing and striving for excellence. Everyone matters and it is so cool to work with this diverse group who really want to make a difference in how we support our customers and our community.

Jocelyn D.Member since 2022
Headshot of Tina T.

I love my job because my colleagues care about me as a person and appreciate the value I provide to my teams and the workplace. It’s also exciting for me because YVR is always changing and evolving, so I get front row seats in watching how we are constantly navigating and innovating. Every day is different at YVR and it is a constant adventure.

Jenny R.Member since 2015
Headshot of Dalbir

I’m proud that the work I do contributes to a better experience for travellers at YVR. I maintain and repair YVR’s state-of-the-art baggage systems at Canada’s second busiest airport – it’s a fast-paced environment with the latest technology and equipment. Baggage Maintenance Operations is a team sport and I’m honoured to say that I’m part of this team.

Dalbir T.Member since 2007
Vancouver Airport Authority

Purpose

YVR is more than just an airport. We are leaders and trailblazers for change and innovation, at the forefront doing the right thing and doing it well. We have been voted the Best Airport in North America for 12 consecutive years – an honour that’s attributed to the ongoing contributions from the best teams and partners. Join us at YVR to see what this means for you.

Airport personnel on a tarmac posing for photo

Benefits

YVR continually invests in our people to offer what you and your loved ones need so you can just thrive at work and in your community.

Person writing at a desk

Learning

We are committed to maintaining a learning culture – one that empowers and helps you grow your career within YVR. Along the way, we’ll celebrate both the small and big wins and work through every new opportunity together to help you get to where you want to be.

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