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Vancouver Airport Authority
Guest Experience Representative

Guest Experience Zone Lead

Vancouver, Canada


As a Guest Experience Representative, you are welcoming travellers from around the world to our beautiful province, while representing YVR at every step of their travel journey. You are creating a memorable experience for everyone who steps through the doors at YVR by supporting and engaging with them to ensure they have what they need for a seamless and remarkable travel experience. Bring your positive energy and helpful spirits to YVR today and contribute to a warm and welcoming place where people come to make a connection.

  • Full Time and Part Time
  • Level: Mid (2-5 years of experience)
  • Travel: Minimal (if any)

Success Profile

What makes a successful Guest Experience Representative?
Check out the traits we’re looking for and see if you have the right mix.

  • Organized
  • Patient
  • Analytical
  • Quick-thinking
  • Motivational
  • Team player

World Class Benefits

It’s an exciting time to be a part of the YVR team. As the industry evolves, our talented people, outstanding facilities and prudent financial planning ensure our leadership position.

  • Medical, dental and extended health benefits

  • Short-term sickness, accident insurance, long-term disability and life insurance

  • Emergency travel assistance

  • Comprehensive wellness program

  • An RRSP-matching program

  • Competitive wages

Job Details

People walking at an airport terminal


Whatever your background and wherever you’re from, you belong at YVR. Being open and transparent is important to us, so your unique ideas and experiences are always welcome – it’s what will help us better serve our diverse community.

Airport personnel on a tarmac posing for photo


YVR continually invests in our people to offer what you and your loved ones need so you can just thrive at work and in your community.

Woman typing on a computer keyboard


Every day at YVR looks a little different – our industry is ever-changing, making our work always interesting, yet fun and fulfilling. That’s why we’ve created a flexible workplace to help you do your best work in this dynamic environment.

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Interested In

  • Airport Operations, Vancouver, British Columbia, CanadaRemove